Founder and President
Eric Kramer is founder and president of Structure PMG. Eric’s position puts him at the forefront of property management issues, real estate investment trends as well as market conditions.
Structure PMG has a mixture of third party property management (properties Eric does not have an ownership interest in and manages for clients) and properties that Structure PMG manages and Eric has an ownership interest in. This allows Eric to practice a core belief that to be a great real estate investor, you must be a great real estate operator. Through running Structure PMG, Eric has daily involvement with all the properties Structure PMG is responsible for. Eric’s approach to real estate management and investment is very active and very engaged.
Prior to forming Structure PMG, Eric was Vice President, Senior Development Manager for Essex Property Trust, a multifamily REIT. During his nine year tenure with Essex, Eric was directly involved with all aspects of real estate investment and development for over 1,250 units that, combined with Eric’s other responsibilities, represented a real estate portfolio valued at over one billion dollars.
Before joining Essex, Eric was a successful commercial real estate broker at Grubb & Ellis Company (now Newmark Knight Frank) and Sperry Van Ness Investment Real Estate.
Eric received his Bachelor of Science in Regional Development from the University of Arizona (1991), a Certificate in Construction Management from UCLA (2002), and an MBA from the University of Redlands (2004). Eric is a licensed California Real Estate Broker and a Certified Property Manager (CPM®) from the Institute of Real Estate Management (IREM).
Through Eric’s 20+ years of real estate experience, a significant part of which has been at the institutional level, he has developed the necessary skills to successfully run Structure PMG’s real estate portfolio and execute the strategy to maximize each asset’s value.
Eric’s real estate track record is available upon request.
Eric Kramer’s Contact Information:
Phone: (888) 695-9670 ext. 100
Lise St. Clair
Lise runs Structure PMG’s main office and is responsible for revenue management, accounts payable and accounts receivable. Lise ensures compliance with established policies and procedures through Structure PMG’s assets under management. She implements procedures and systems within company guidelines to ensure orderly, efficient workflow. In addition to effectively handling Structure PMG’s main office needs, Lise regularly takes the leadership role in researching and implementing special projects.
Lise had over 30 years of real experience prior to joining Structure PMG. She has worked for such industry leaders as Donohue Schriber where she was a Corporate Accountant for multiple properties, The Rouse Company where she was a Mall Accountant of Island, and The Irvine Company where she was a Staff Accountant at multiple properties.
Lise St. Clair’s Contact Information:
Phone: (888) 695-9670 ext. 120
Onsite & Residential Manager, Vine Fullerton
Michael is the Onsite and Residential Manager of Vine Fullerton Apartments. He ensures that the property management plan for Vine Fullerton Apartments is being executed, including creating and managing to annual property budgets. Michael is responsible for achieving occupancy goals including utilizing marketing strategies to secure prospective residents. He also develops and implements resident retention programs. Michael ensures proper response and handling of all resident and building issues.
Michael Afzal’s Contact Information:
Phone: (714) 879-7835
Luis plays a lead role in the maintenance of Structure PMG’s assets under management. He monitors and maintains building systems and troubleshoots, diagnoses and solves maintenance issues.
Luis supervises vendors and contractors doing work onsite and assures adherence to specifications as well as observance of safety regulations and best practices. He makes recommendations for physical repairs and replacements. Luis monitors status and coordination of preparation of vacant apartments for rentals. He also schedules and completes preventative maintenance programs throughout Structure PMG’s portfolio in Los Angeles and Orange Counties.
Luis Guitierrez’s Contact Information:
Phone: (714) 425-1001
Onsite Manager, Villas Senior
Karla is the Onsite Manager for Rockcrest Villas Senior Apartments. She has responsibility for day-to-day property operations at Rockcrest Villas Senior Apartments. Karla plays a lead role in making sure that business plans are executed, budgets are maintained, and policies and procedures are followed. In addition to her property management responsibilities, Karla oversees resident relations at Rockcrest Villas Senior Apartments.
Karla Shulander’s Contact Information:
Phone: (619) 443-9611
Onsite & Resident Manager, Garrison
Nydia is the Onsite and Resident Manager for Garrison Apartment Homes, and has responsibilities for other properties in our San Diego portfolio.
Nydia has a daily presence on site going from property to property and making sure that tenant and maintenance issues are being addressed and occupancy is being maximized. She has responsibilities for maximizing curb appeal procedures such as lawn care, parking lot appearance, cleanliness, building appearance, signage and office appearance.
Nydia conducts regular inspections of the interior and exterior of Structure PMG’s assets under management in the San Diego region. In addition to her extensive property management skills and experience, Nydia serves as an ambassador to the Spanish speaking community, communicating with perspective and existing residents who speak Spanish only.
Nydia Castro’s Contact Information:
Phone: (760) 908-2211
Onsite & Resident Manager, Vista Hills
Vanessa is both the Onsite and Resident Manager of Vista Hills Apartment Homes. She is responsible for all phases of the property operations at Vista Hills Apartment Homes.
Vanessa is responsible for meeting revenue goals of the property, occupancy management, resident retention and providing a quality living experience for the residents. She is the primary point of contact for fielding and resolving any resident issues. Vanessa plays a large role in implementing the company’s goal of the residents having the best possible living experience at Vista Hills Apartment Homes.
Vanessa Espinoza’s Contact Information:
Phone: (760) 208-8292
Human Resources & Admin
Alta provides a leadership role in human resources for Structure PMG and provides main office support with accounts receivable, accounts payable and special projects. Her main office responsibilities include an emphasis on accounting administration.
Alta is a true utility player, adding value and improving many of the items that come through the main office. She is able to maintain an office running efficiently by planning and organizing office policies and procedures.
Alta Ortega’s Contact Information:
Phone: (888) 695-9670 ext. 250
Repairs & Maintenance, San Diego
Robert is responsible for repairs and maintenance needs of our San Diego portfolio. He manages each of the existing residents’ maintenance and repair needed as well as the process for getting units rent ready for new residents. Robert also oversees the properties in San Diego overall physical condition, including regular inspections to address any maintenance needs as well as maximize curb appeal.
Robert Castro’s Contact Information:
Phone: (760) 390-6690
Onsite & Resident Manager, Villa Grande
Kelly is both the Onsite and Resident Manager of Villa Grande Apartments. She is responsible for all facets of Villa the property’s operations. Kelly’s focus is to ensure the property’s revenue and profit targets are met, and a high level of service is provided to Villa Grande’s residents.
Kelly Mallison’s Contact Information:
Phone: (714) 454-2761
Onsite & Resident Manager, Covina Gardens
David is both the Onsite and Resident Manager of Covina Gardens Apartments. He is responsible for ensuring budgeted occupancy levels at budgeted rental rates and in conjunction with other goals for Covina Gardens. David is responsible for the effective execution of marketing programs, lease renewal strategies, and resident retention plans. He is also responsible for effectively managing residents’ concerns in a professional and timely manner.
David Tron’s Contact Information:
Phone: (626) 315-6290
Marisol "Maddie" Helgran
Onsite & Resident Manager, Pacific View
Maddie is both the Onsite and Resident Manager of Pacific View Apartments. She is responsible for maintaining occupancy by effectively marketing available units. Maddie is also responsible for timely rent collections.
Her responsibilities include keeping monthly expenditures within the limits of the approved budget. Maddie takes the necessary steps to ensure both appearance and physical integrity of the property are always in good condition. She is responsible for resident relations including making sure community rules are followed.
Maddie Helgran’s Contact Information:
Phone: (760) 717-4010
Maintenance, Orange & LA Counties
Gustavo provides maintenance support to the Orange and Los Angeles Counties portfolio. He completes work orders and ensures that turnover of vacant units is completed in a timely manner. Gustavo performs daily walk throughs of the property with the goal of addressing all maintenance needs and maximizing curb appeal.
Gustavo Sanchez’s Contact Information:
Onsite & Resident Manager, Marquis
Jose is both the Onsite and Resident Manager of Marquis Apartments. He is responsible for the overall operation of the property and the day to day implementation of policy and procedures. Jose’s responsibilities include leasing apartments, collecting rents, inspecting units (move-in / move-outs), resident relations, oversee of maintenance items and other responsibilities to achieve the performance targets for this property.
Jose Luna’s Contact Information:
Accounts Payable, Accounts Receivable
Heather provides accounts payable, accounts receivable and general support to the main office. She works to ensure deadlines are met for the main office’s deliverables in a timely manner.
Heather also manages vendor’s accounts by scheduling and keeping track of payment schedules, while also tracking onsite work. She regularly evaluates market conditions and comparable properties, and through that, determines rent rates and times for adjustment at Structure PMG’s assets under management.
Heather Elam’s Contact Information:
Phone: (888) 695-9670 ext. 250